☕️ Busy? Here's the TL;DR

  1. Different parents require different kinds of communication
  2. Email isn't enough - so prepare a variety of types of outreach
  3. Access tips, resources, & a sample weekly template right here.

I have made some really bad communication gaffes with parents.

😬 The time I sent a school newsletter reversing the dates & times on a bunch of events, causing parents to either show up at the wrong time or to miss them all together.

😫 Or when I forwarded an email to my principal from a complaining parent in which I described the child’s behavior in, um, strong terms, but accidentally replied to the parent’s email instead of forwarding it.  

🙄 I sent a bulletin announcing a new program for students who needed extra help. When someone mentioned it at a PTA meeting months later, a mom who hadn't signed her kid up turned to me in shock. “Why didn’t you tell me about this?”

“I sent an email to the whole community,” I replied.

“Well, I didn’t get that email,” she said.


Adding, “and anyway, you knew it was something my kid needed so I’m frustrated you didn’t reach out to me directly.” I went back to my office and checked the analytics. Sure enough, she had not only gotten it, she had opened it. But was she right? Was I responsible for reaching out to her individually, if I informed everyone?

In hindsight, I think I was.

Some parents are harder to reach than others.


Maybe it's because they are new to English, maybe it's life circumstances, or maybe it's an issue of personality. But it means we have to work harder to reach them. A recent study found that email is not enough.

Beyond outreach, there’s also the challenge of making parents feel welcome. Included.

This 2-part template is a good way to get started.


The first part has 4 resources for effectively communicating with parents, with tips for what lines of communication to open & when, and how to work with a variety of different kinds of parents. The second part is a sample Weekly Classroom Update that teachers can simply duplicate & personalize.

Just click here to get started. And good luck!

Introduce Yourself with a Meet the Principal Newsletter
A Meet the Principal school newsletter is a great way to introduce yourself, whether you’re new to the building or as outreach to new families.
Meet the Building: A School Newsletter Template for Back-to-School
Put your school newsletter to work helping families feel at ease as they approach Back-to-School with Smore’s “Meet the Building” Template.
Free Meet the Teacher Template
Sending out a Meet the Teacher template to families or students is a great way to start building those all important student-teacher relationships. It gives students an opportunity to get to know you in a way that feels personal (but also in a manner totally controlled by you!)